BOX OFFICE ASSISTANT- MML at the Hippodrome Casino

  • 10 Mar 2020 10:19 AM
    Message # 8816490

    Magic Mike Live London is looking to recruit an enthusiastic, committed and reliable individual to join our small and hardworking Box Office department for the Theatre at the Hippodrome Casino. This is a customer-facing role. The successful candidate will have impeccable interpersonal skills and high computer literacy.


    Responsibilities:

    • Be the friendly, knowledgeable and helpful first point of contact for all Magic Mike customers
    • Use the Ticketmaster PCI system to sell tickets, manage reservations, holds and house seat requests
    • Prepare daily merchandise and access reports for the Front of House team
    • Answer customer service and ticketing queries by phone and email
    • Assist customers with accessibility requirements in purchasing suitable tickets
    • Manual entry of third-party advance sales
    • Up sell merchandise
    • Champion the brand Magic Mike Live

    Skills:

    • Excellent customer service
    • A knowledge of box office and/or West End Theatre
    • A good knowledge of Outlook, Excel and other Microsoft Office programmes
    • PCI or Vivaticket (Enta) ticketing systems experience a plus
    • Strong interpersonal skills
    • Strong numeracy skills


    Hours: Flexible- 20 hrs per week minimum

    Salary: £12 per hour

    Performances: Tuesday – Sunday, including bank holidays and 10pm performances

    Deadline: ASAP

    Position to Commence: 1 April


    To apply, please got to https://www.hippodromecasino.com/careers/

    If you have any questions before applying, please contact Sarah Beebe, Head of Box Office (MML) at sarah.beebe@hippodromecasino.com.


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